F.A.Q

Which is the best option: air, sea or land transportation?

It depends on the period for which you want to receive your cargo. In case of any type of delivery, we are ready to help you, however, prices and delivery times will be different in each case.

How long does the cargo shipping take?

It all depends on the mean of transportation you choose, as well as the distance and route, weight and volume of cargo and additional requirements for cargo.

Multimodal shipments

the use of two or more means of transportation for shipment of goods by air, sea, land and railway transport.

Logistics

is the management of material, informational and human flows in order to optimize them (minimize costs).

Freight forwarding

assistance to importers and exporters in the delivery of their cargoes.

Carrier

a natural or legal person who, on the basis of a contract, carries out the transportation of a particular cargo by land, truck, sea, air or several modes of transport.

Manifest

a document that contains the information about the cargoes in this mean of transportation.

The information about the cargo you need to provide in order to carry out the transportation:

You must provide a packing list, volume, weight and dimensions of the cargo, conditions of transportation, information about the sender and recipient.

General cargo

is any piece cargo with or without packaging that can be transported by vehicles without organizing special conditions for loading, unloading and transportation itself.


Dangerous goods or hazardous materials

is a cargo that can cause harm to the health or life of people and / or the environment, as well as the vehicle by which it is being transported. Dangerous goods are a category of goods that are either prohibited for transportation or certain restrictions are established for their transportation due to the observance of security measures. These goods require the completion of special documentation and special packaging during their transportation.

Perishable goods

Perishable goods are those goods that, under normal conditions, i.e. without proper cooling and maintenance of optimal temperatures and humidity, are easily spoiled and therefore require special conditions for transportation.

Cargo shipper

a natural or legal person who, under a contract for the transportation of goods, acts on his own behalf or on behalf of the owner of the goods and is indicated in the bill of lading.

Cargo receiver

a person to whom, at the direction of the Cargo shipper, the goods should be issued at the destination point. Not being a party to the contract of shipment, he/she acquires certain rights and bears obligations stipulated by the contract concluded by the Cargo shipper with the carrier.

Cargo dimensions

these are the length, height and width, and weight of the cargo. There are standard-sized and oversized cargo.

Standard-sized cargo-

is a cargo dimensions of which do not exceed the dimensions allowed for transportation and the norms established by the rules of the traffic. In other words, the standard-sized dimension is the size of the cargo that can be placed in a standard vehicle.

Oversized cargo

is a cargo dimensions of which exceed the dimensions allowed for transportation and the norms established by the rules of the traffic. In other words, oversized dimension is the size of the cargo that cannot be placed in a standard vehicle.

Net weight

the weight of the goods without tare and packaging.

Gross weight

the weight of the goods, including tare and packaging.

Is packaging necessary for cargo?

Yes, your cargo needs to be packed and/or palletized, which is the responsibility of the cargo shipper.
The volumetric weight of the shipped item (overall weight)- is a calculated value that reflects the density of the cargo. Typically, a less dense item occupies more space than a denser item of the same weight. The volumetric weight is calculated and compared with the actual mass of the shipped item to determine which of the values is larger. The larger value is used to calculate the shipping cost.

Consolidation of goods

is a process of sorting and accumulation of goods in a warehouse, collection and formation of goods sent by the same route.

ETD

Estimated time of transport departure.

ETA

Estimated time of transport arrival.

Additional fees at the point of arrival:

there are the following types of fees: airport, warehouse, customs, state and delivery fees.

Payment Process

After each shipment, our company will send an invoice, according to which you will pay the corresponding amount to the account number indicated in the invoice, and then send us a payment order.

Possibility of transportation of goods requiring temperature regimen.

Yes. Transportation of goods requiring temperature regimen is possible using land, air and sea lines.

Force majeure

is a circumstance that cannot be avoided; insuperable force, event (war, strike, riot, crime) that releases the parties from liability and obligations assumed under the transaction. Conditions of the insuperable force may be determined by agreement in the interests of the parties.